PRIVACY AND COOKIES POLICY

Updated: November 2025

  1. Introduction
    This Privacy and Cookies Policy explains how Asset Energy collects, uses and protects your personal information when you use our website https://assetenergy.co.uk and when you contact us by phone, email or through our online forms.
    We are committed to keeping your information safe, transparent and used only for the reasons you expect.

  2. Who We Are
    Asset Energy
    8 Manor Industrial Estate, Flint, United Kingdom, CH6 5UY

    Telephone: 01352 219587

    Email: hello@assetenergy.co.uk

  3. For the purposes of UK data protection law, we are the data controller.

  4. What Information We Collect
    We may collect and store the following information.
    Contact details such as your name, email address, phone number and postal address when you enquire about our services.
    Technical data such as IP address, browser type, device information and how you interact with our website.
    Usage data including the pages you visit and how long you spend on them.
    Any information you voluntarily provide via forms, surveys or email communications.

  5. How We Use Your Information
    We use your information to:
    Respond to your enquiries
    Provide quotes, advice and services
    Improve our website and understand how people use it
    Carry out administrative tasks such as invoicing
    Keep records required for legal or regulatory purposes
    Send updates or service information if you have requested them

We process your data based on legitimate interests or your consent where required.

  1. How We Store and Protect Your Information
    Your information is stored securely within the UK or in trusted third party systems that meet UK GDPR requirements.
    We use appropriate technical and organisational measures to keep your data safe and prevent unauthorised access or misuse.

  2. Sharing Your Information
    We only share your information when it is necessary. This may include:
    Service providers that help us run our website, manage email communications or process payments
    Professional advisers such as accountants
    Regulators or authorities when required by law

We do not sell your data. Ever.

  1. Cookies
    Our website uses cookies to help it function properly, remember your preferences and understand how visitors use the site.

Types of cookies we use:
Essential cookies needed for the site to work
Analytics cookies to track website performance and visitor behaviour
Preference cookies to improve your browsing experience

You can manage or disable cookies through your browser settings at any time.

  1. Website Analytics
    We use analytics tools such as Google Analytics or similar platforms to help us understand how our website is used. These tools collect anonymised data and do not identify you personally.

  2. Your Rights
    Under UK GDPR, you have the right to:
    Access the personal data we hold about you
    Request correction of inaccurate information
    Request deletion of your data in certain circumstances
    Object to processing based on legitimate interests
    Withdraw consent if you have previously given it
    Request restriction of processing
    Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@assetenergy.co.uk.

  1. Data Retention
    We keep your personal information only for as long as necessary for the purposes it was collected or to meet legal, accounting or reporting requirements.

  2. External Links
    Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their own policies.

  3. Changes to This Policy
    We may update this policy occasionally to reflect changes in our services or legal requirements. The updated version will always be posted on this page.

  4. How to Contact Us
    If you have any questions about this policy or how your data is handled, please contact us:
    Email: hello@assetenergy.co.uk

    Post: Asset Energy, 8 Manor Industrial Estate, Flint, United Kingdom, CH6 5UY

If you are not satisfied with our response, you have the right to contact the Information Commissioners Office at www.ico.org.uk.